Privacy policy

Last updated: 16/04/2026

This Privacy Policy explains how we collect, use, and protect your personal information when you visit luxmixy.com or use our services.

By using our website, you agree to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

Information We Collect

Depending on how you use our website, we may collect:

Name, email address, and phone number
Billing and delivery address
Order details and payment confirmations
Information about your shopping behaviour
Communication with our customer support
Technical data (such as IP address, device, and browser information)
Some of this information is collected automatically through cookies.

Legal Basis for Processing (GDPR)

We only process your personal data when legally permitted:

To fulfil contracts (orders, delivery, customer support)
For legitimate business interests (such as improving our website)
With your consent (such as marketing and cookies)
To comply with legal obligations
4. How We Use Your Information

We use your information for:

Processing and delivering orders
Providing customer support
Improving our website and services
Marketing communications (only with consent)
Fraud prevention and security
5. Cookies

We use cookies to improve your browsing experience.

You can manage cookies through your browser settings or cookie preferences tool.
Essential cookies are necessary for the operation of the website.

Sharing of Information

We only share your data when necessary:

Payment providers and shipping partners
Technical service providers (such as hosting and ecommerce platforms)
Authorities if legally required
All partners are required to comply with applicable data protection laws.

International Data Transfers

If your data is processed outside your country or region, we use appropriate safeguards to protect your information.

Your Rights

You have the right to:

Access your stored personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

Contact: info@luxmixy.com

Data Security and Retention

We protect your information using technical and organisational security measures.

Your data is only stored for as long as necessary to fulfil legal and operational requirements.

Contact and Complaints

If you have questions regarding privacy or data protection, please contact us:

Email: info@luxmixy.com
Website: luxmixy.com

You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

Business Information

Business Name: Luxmixy
Website: luxmixy.com
Email: info@luxmixy.com
Phone: +44 7968 345761
Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Company Number: 12252025